State Farm® Insurance Agent James B Lavelle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Qiping Liu
January 7, 2026
"I like to get things done quickly so it can be out of my mind. Ashely Ferreira is very responsive and assisted with my request in an efficient way. Highly recommned to any home owner who is looking for reasonable coverage with a reliable agent."
"Thank you for the great recommendation! It’s a pleasure to know your request was handled quickly and seamlessly. We value your trust and kind words."
Andreas Schmidt
January 7, 2026
"Grace Byrne's professional help and timely responses in tailoring my insurance needs, helped me tremendously. Her effort is truly appreciated."
"Andreas, thank you for sharing your experience. It’s wonderful to know the timely, thoughtful support you received made such a difference. We truly appreciate you!"
Tomton NYC
January 6, 2026
"Grace was great"
"Thank you for your feedback! We’re glad to hear that Grace provided you with a great experience. We appreciate your kind words and look forward to serving you again!"
Suzanne Steinbaum
December 23, 2025
"Excellent service! Efficient, competent and very helpful. I would highly recommend."
"We appreciate your five-star rating and the opportunity to serve you, Suzanne. We’re always here to help."
Khikmat Rakhmatullaev
December 22, 2025
"I had a great experience working with Grace at State Farm. She is extremely professional, knowledgeable, and always responsive. Grace patiently answered all of my questions and guided me through every step, making the whole process easy and stress-free. She truly goes above and beyond to help her clients, and it shows that she genuinely cares. I highly recommend Grace to anyone looking for excellent service and reliable support."
"Thank you for taking the time to leave such a kind review, Khikmat. We value your confidence in us."
William Aquino
December 18, 2025
"Really helpful and solve the problem I was having for months great service 10/10"
"William, thank you for choosing us and for taking the time to leave a review. We truly appreciate it."
Harold
December 16, 2025
"Spoke with Grace who helped me secure a new auto plan, incredibly helpful and friendly."
"Thank you so much for the five stars, Harold! We truly appreciate your trust and are always here to help with your insurance needs."
Maggie Li
December 12, 2025
"Always wonderful experience working w Ashley Ferreira at James office. Responsive, professional, and courteous. Highly recommend!"
"Thank you for the 5 stars, and great review, Maggie! We value your trust and are always here if you need guidance or assistance."
Anna Panettiere
December 10, 2025
"I always receive prompt service with any issues I have with my insurance. Ashely is awesome!"
"Thank you so much for the five-star review, Anna! We’re thrilled to know you had a great experience with our team. Providing reliable, friendly service is what we strive for every day, and your feedback means a lot to us."
Alex McCarthy
December 9, 2025
"Joanne is helpful and knowledgable!"
"We truly appreciate your five-star rating, Alex! It’s great to hear that our team was able to provide the level of service you deserve. Please know we’re always here if you need anything in the future."
Mary Moule
December 9, 2025
"Grace is very friendly and helpful! It's so nice to have an agent with personalized service, even in a big city."
"Thank you for the wonderful review, Mary! We work hard to make every interaction smooth and helpful, and we're glad that showed in your experience. Don’t hesitate to reach out anytime."
Melissa W
December 4, 2025
"I reached out to Grace this afternoon to get a quote for coverage for a condo in NYC. She was an absolute delight to work with. Grace was very professional and provided me with a quote in a timely manner. The whole process took maybe 20 minutes. Very impressed with her knowledge. Thank you, Grace!"
"Thank you for the fantastic 5-star review, Melissa! We’re thrilled to hear that Grace made the process quick, professional, and enjoyable. She’ll be delighted to know you were impressed with her knowledge. We truly appreciate you choosing us and are always here to help with any of your insurance needs!"
Sam Vannette
December 4, 2025
"Ashely was very responsive and helpful."
"We truly appreciate your 5-star review, Sam. We're always here to help whenever you need us."
Pat Berwanger
November 26, 2025
"The expertise and professionalism of Joanne Devine and the James Lavelle State Farm office was instrumental in helping my husband and I secure the proper documents we needed to change our residential status from Michigan to New York. Joanne responded within minutes to our numerous requests. We are very fortunate to have chosen this office for our vehicle and homeowners insurances."
"Thank you for the excellent rating, Pat! It’s a pleasure assisting you, and we’re here to support you with any future insurance questions or needs."
raul narvaez
November 18, 2025
"Grace provided stellar service, fast and comprehensive support! I am glad to now have State Farm as my insurance provider."
"We’re so happy to see your positive review, Raul! Thank you for placing your trust in us. Our team is here for you whenever you need guidance or assistance."
Michelle Forbush
October 29, 2025
"I want to express my sincere gratitude for the exceptional service provided by Joanne Devine at State Farm. My experience with her over the years has been nothing short of exceptional. Regardless of the time of day or the extent of my requests, she responds in record time and always explains confusing policy details clearly. Joanne has been an absolute LIFESAVER and I cannot thank her enough!! I would 100% recommend her and her team! Thank you!"
"Michelle, thank you for taking the time to write us with this review! Customer service is a top priority for us, so we are thrilled to hear positive feedback about Joanne and our agency."
Jessica Boyle
October 28, 2025
"I’ve been with State Farm since the beginning! The problems I ever had, (which were my own doing I’m sure) was fixed quickly and with such care. I enjoyed talking to everyone who worked at State Farm, they were like family. The name Lavelle , who owns the practice ,feels like home and that is a very great quality to have! If you are looking for the best insurance company who will look out for you and your needs, please choose this office! I have been with this company for over 20 years, and even giving up my car since retiring, I still made sure to keep them and get life insurance. The Lavelle family deserves more than 5 stars in my eyes!!!! I promise you when I say this is not a paid review, these are words that come from my heart! My last experience was amazing with Joanne Devine! I hope the Lavelle’s appreciate what a good worker they have!"
"Thank you so much for your kind words and 5-star rating, Jessica! We’re so grateful to know that you had a great experience with our team over all these years. Providing excellent service and peace of mind is always our goal, and it’s wonderful to know we met your expectations."
Zena Tsarfin
October 28, 2025
"Joanne at this branch is the best! Super friendly, helpful, caring. State Farm has always come through."
"We truly appreciate your trust and support, Zena! Knowing that you’re satisfied with our service means the world to us. Our team works hard to make every interaction simple, clear, and positive—thank you for recognizing that!"
Michael Cohen
October 24, 2025
"Joanne was so amazing and so fast in her response and help!!"
"Thank you for the 5-star rating, Michael!"
Martina Faerber
October 23, 2025
"Great customer service. So nice to talk to a real person who follows up and provides answers and solutions. Such a rare experience having someone answer the phone and solve our problem. We HIGHLY recommend State Farm and especially this office. People make all the difference!"
"Thank you so much for your kind review, Martina! We’re delighted to know you had a great experience with our team."
William Maguire
October 23, 2025
"Excellent service. Answer first time. Followed up with immediate response. Have had positive experience dealing with insurance brokers and agents in other states but the level of service from James B Lavelle is always outstanding."
"William, thank you so much for the wonderful recommendation. I'm thrilled to hear that you received excellent service - that is our goal for every interaction. We appreciate your business."
Juan Carlos Helas Camus
October 14, 2025
"Fully recommend James and his team. Carmen was instrumental in getting us what we needed. Thank you for the attention to detail and the customer service."
"Hearing feedback like this makes our day, Juan—thanks so much!"
Katherine Ramirez
October 2, 2025
"Grace was a wonderful to this process I needed...excellent customer service."
"Thank you for your 5 star review!"
Blue-Seven Acquisitions, LLC
October 2, 2025
"Joanne was very prompt, efficient and responsive-"
"We appreciate your 5-star review! Your trust means a lot, and we’re always here to make sure your insurance needs are taken care of."
Paresh Shah
September 30, 2025
"Ashleigh is awesome - I have worked with her for many years and she always delivers best value for her clients"
"Thank you for your five-star review, Paresh! We’re so glad to hear that you had such a positive experience with our team, and we look forward to continuing to serve you."