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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Habiba Elsayed

August 15, 2025

5  out of  5
rating by Habiba Elsayed
"Ashley has been super helpful and responds in a timely manner."
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Vijaya Kris

August 12, 2025

5  out of  5
rating by Vijaya Kris
"Ashley has been very supportive throughout the past twelve years we have worked with her. Always she responds right away to our questions."
We responded:
"We’re honored by your kind words and five-star rating, Vijaya. Providing you with excellent service is what we strive for every day. Thank you!"
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Brooke Tannahill

August 9, 2025

5  out of  5
rating by Brooke Tannahill
"Grace was fantastic! Extremely responsive, knowledgeable, and made the whole process smooth and stress-free!"
We responded:
"Thank you for the fantastic rating, Brooke! We're committed to providing clear, reliable service, and it’s great to know we met your expectations. Looking forward to continuing to support you."
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REEL BROOKLYN FILMS

July 30, 2025

5  out of  5
rating by REEL BROOKLYN FILMS
"This is the second time we've had to put in a serious claim with State Farm and Jim Lavelle's company and both times they made what is ultimately a very stressful and a monumentally chaotic time a walk in the park. Joanne was so helpful. She answered all the questions before I even had a chance to ask them. And even more so when I needed some reassurance about the situation she was amazing !! Whatever you're paying her, it isn't enough. This woman needs a raise. :-) Go Team State Farm!"
We responded:
"We’re thrilled to receive your 5-star feedback! It’s our goal to make insurance easier and less stressful for everyone we work with."
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Ernie Schicchi

July 29, 2025

5  out of  5
rating by Ernie Schicchi
"I had an issue with a clients liability COI and after explaining to Ms Dalli what was needed she immediately suggested that the State Farm insurance certificates for our company vehicles would solve the problem. She processed and emailed them to me late in the afternoon a week or so ago and the next morning our clients insurer advised acceptance and that we were in compliance. Ms Dallis’ knowledge and professionalism is what I respect and expect and she delivered. I’ve been with Jim Lavelles State Farm office for years and she is a perfect example of why Regards Ernie Schicchi Sr Alternative Pest Control Inc"
We responded:
"It is so great to hear such positive feedback about Ms. Dalli and our agency. We are so happy we were able to get this sorted for you. We look forward to working with you for many more years to come Ernie!"
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Michelle Levine Wolff

July 28, 2025

5  out of  5
rating by Michelle Levine Wolff
"Ashely Ferreira is fantastic to work with. She is very efficient at responding to any questions and processing requests. I've worked with her numerous times and she always delivers great results and service. Thank you."
We responded:
"You made our day with this 5-star rating, Michelle! Thanks for your confidence in us—it’s a privilege to serve you."
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galit gabbayribak

July 21, 2025

5  out of  5
rating by galit gabbayribak
"Reaching out to Ashely at State Farm Insurance was truly one of the best customer service experiences I’ve had. Her professionalism, deep knowledge of insurance, responsiveness, and warm, thoughtful approach were exceptional. Ashely went above and beyond—thorough, clear, fast, and always kind. It was an absolute pleasure working with her, and I look forward to doing so again in the future."
We responded:
"Your kind words mean the world to us! We're proud to offer friendly, reliable service and are so grateful for your feedback."
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Renato Delle Side

July 18, 2025

5  out of  5
rating by Renato Delle Side
"5+ starts! I have been working with Joanne on a few policies for several years now. She is extremely responsive, professional and very efficient. Easy and quick process. Strongly recommended. Thank you Joanne!!"
We responded:
"Renato - Thank you so much for taking the time to leave us such wonderful review. Joanna and I truly appreciate it!"
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ellorra m

July 17, 2025

5  out of  5
rating by ellorra m
"Joanne is very knowledgeable and efficient. She was able to identify my requirements and quickly suggested the right policy and coverage. Overall I had a very smooth experience."
We responded:
"Thanks for taking the time to leave such a fantastic review, Ellorra. We're so glad you’re happy with our service!"
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Javier Seymore

July 11, 2025

5  out of  5
rating by Javier Seymore
"Joanne has been my insurance agent for over 20 years. Joanne has covered all of my insurance needs including life, vehicle, jewelry, home, renter's policies and art policies. Joanne is responsive and always answers my emails within 30 minutes. I would rate Joanne a 10 out of 10 in customer service. Keep up the great job."
We responded:
"Thanks for the 5-star rating, and years of loyalty, Javier! We're always here to answer your questions and help you navigate your coverage options."
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Vytas Knygnesys

July 6, 2025

5  out of  5
rating by Vytas Knygnesys
"Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Grace's support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly."
We responded:
"We’re grateful for your five-star rating, Vytas! It’s a pleasure to serve you, and we look forward to continuing to meet your insurance needs."
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Abby Castonguay

June 25, 2025

5  out of  5
rating by Abby Castonguay
"This was my first time working with State Farm (for renters insurance), and it was a very positive experience. I chatted with Grace over the phone. She was patient with me, walking through the process and answering all my questions. Quick, easy, and lovely service -- I would highly recommend!"
We responded:
"Thanks for the wonderful review, Abby! We're always here to make insurance easier and clearer for you."
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Jaswanth Mucherla

June 25, 2025

5  out of  5
rating by Jaswanth Mucherla
"Ashely was great to work with! I loved the quick turnaround times! :)"
We responded:
"Your 5-star rating means a lot to us, Jaswanth. Thanks for choosing our team!"
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Soren Nellemann

June 23, 2025

5  out of  5
rating by Soren Nellemann
"Outstanding help and service"
We responded:
"Your five-star review made our day, Soren! Helping clients like you is why we do what we do. Thanks for being part of our insurance family."
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Vince Velicov

June 18, 2025

5  out of  5
rating by Vince Velicov
"Great service, always gets me any documents in minutes. Super helpful for home, auto, life and more."
We responded:
"Thank you so much for the five-star review, Vince! We're thrilled to know you had a great experience. Protecting what matters most to you is our top priority."
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Richard Slatkin

June 16, 2025

5  out of  5
rating by Richard Slatkin
"Kevin was extremely helpful and very knowledgeable. He is a credit to State Farm!!"
We responded:
"Thank you so much for your business and your awesome 5 star review! My office is always available to help with any of your insurance needs!"
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J Henderson

June 13, 2025

5  out of  5
rating by J Henderson
"Joanne is always so attentive and helpful whenever I have a question on my insurance plans with her. Highly recommend."
We responded:
"Thank you for the glowing review! We’re always striving to deliver the best service possible, and we’re so glad you had a great experience."
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Gordon B

June 5, 2025

5  out of  5
rating by Gordon B
"Joanne was very responsive, asked intelligent questions, gave me some good suggestions and had the paperwork to me in under an hour. Thanks Joanne and James LaVelle Agency."
We responded:
"Thank you so much for the 5-stars, Gordon! We're always here to help with your insurance needs."
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Jud Parker

June 2, 2025

5  out of  5
rating by Jud Parker
"She was wonderful and so sweet."
We responded:
"Thank you for the five-star review, Jud! It is our pleasure to be able to assist you."
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Robert Draper

May 29, 2025

5  out of  5
rating by Robert Draper
"For 30 years the BEST SERVICE. Ashley exemplifies this!"
We responded:
"Huge thanks for the amazing review, Robert! We’re always happy to assist and grateful for your continued trust in our team."
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jeffrey fears

May 28, 2025

5  out of  5
rating by jeffrey fears
"great quick service. much appreciated"
We responded:
"We truly value your review, Jeffrey—thank you! We're here whenever you need us, and we're proud to have earned your trust."
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Vickie Byron

May 27, 2025

5  out of  5
rating by Vickie Byron
"Joanne was very knowledgeable and professional and helped me get the insurance I need at a fair price. Highly recommend."
We responded:
"Thank you so much for the five stars, Vickie! We’re glad to know you had a great experience. We look forward to serving you again!"
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Stefan Beck

May 20, 2025

5  out of  5
rating by Stefan Beck
"Grace provided great service."
We responded:
"Thank you so much for the five-star rating, Stefan! We're thrilled to know you had a positive experience with our team. Your trust means everything to us, and we're here whenever you need us."
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Barbara Dobek

May 17, 2025

5  out of  5
rating by Barbara Dobek
"I had the pleasure of working with Rania from State Farm and she is simply the best. Extremely professional, knowledgeable and very helpful. She found a car insurance policy that perfectly fits my needs and made the whole process extremely easy and stress free. If you need a car insurance and looking for exceptional customer service Rania at State Farm is the person to reach out to. Don’t waste your time looking elsewhere."
We responded:
"We truly appreciate your kind words and glowing review, Barbara! Helping our clients feel secure and supported is our top priority. Thank you for choosing us!"
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R Macklin

May 16, 2025

5  out of  5
rating by R Macklin
"Grace was great to work with to get insurances set up quick and with what we needed."
We responded:
"It’s wonderful to hear your experience was a five-star one! We’re grateful for your trust and look forward to continuing to provide the coverage and care you deserve."