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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mackenzie mayer

February 13, 2026

5  out of  5
rating by mackenzie mayer
"This was the most simple process I’ve ever experienced obtaining insurance! Grace was such a help! Highly recommend!"
We responded:
"Thanks for your recommendation, Mackenzie!"
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Graeme Fergus

February 12, 2026

5  out of  5
rating by Graeme Fergus
"Our agent Leila is always helpful and responsive to our queries."
We responded:
"Graeme, thank you for your feedback about our agency!"
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Taylor Curtin

February 11, 2026

5  out of  5
rating by Taylor Curtin
"I had a wonderful experience! Everyone on the team was extremely helpful and communicative. My experience working with Carmen Redmond was beyond 5-star service. She answered all of my questions and made me feel very comfortable during the process of transferring my renters insurance to my new home. She is attentive, knowledgeable, and was a great resource. I am very thankful for her professional help!"
We responded:
"We are so glad to hear about your wonderful experience with our team and with Carmen. Thank you for choosing our agency and for taking the time to leave such a thoughtful review, Taylor!"
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S J

February 10, 2026

5  out of  5
rating by S J
"Ashley provided straightforward, efficient service on my auto claim. She was responsive, knowledgeable, and handled everything professionally without hassle. Highly recommend her for reliable insurance support."
We responded:
"We greatly appreciate your five-star rating! Rest assured, we're here to assist with all your insurance requirements."
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James Gossett

February 9, 2026

5  out of  5
rating by James Gossett
"I’ve had a wonderful experience with State Farm Insurance! As a long-time customer, the James Lavelle agency is truly the best. I’ve always received prompt responses to any auto, home, or renter insurance questions or concerns. Ashley Ferreira is quick to answer questions or explain programs and premium details. Even though I haven’t had many claims, this agency always steps up to protect me when needed. I’m very satisfied and give them two thumbs up!"
We responded:
"James, we’re grateful you shared your experience with Ashley and our team. It’s wonderful to hear our agency has provided prompt support, clear guidance, and reliable protection across your policies. Thank you for your continued trust!"
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Leizle Gabisan

February 2, 2026

5  out of  5
rating by Leizle Gabisan
"Joanne was extremely helpful and efficient. Thank you!"
We responded:
"Thank you, Leizle!"
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Taraneh Khonsari

February 2, 2026

5  out of  5
rating by Taraneh Khonsari
"I have had my insurance with State Farm for more than 10 years. My contact at State Farm has been Ashley. She is truly a knowledgeable professional with clear and timely responses . Thank you Ashley."
We responded:
"Wow, we appreciate your continued trust is us! Thank you for recognizing Ashley's efforts, we're grateful for your review!"
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Geoffrey Levitt

January 31, 2026

5  out of  5
rating by Geoffrey Levitt
"This office continues to provide prompt and helpful service, which is not always easy to find these days. Well done Joanne."
We responded:
"Geoffrey - Thank you so much for the wonderful review. I will be sure to pass along your kind words to Joanne. We are always here to help!"
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Tanya Carr

January 31, 2026

5  out of  5
rating by Tanya Carr
"Warm, professional, very knowledgeable and moves quickly. It has been great working with Joanne. She is fantastic!"
We responded:
"Thanks Tanya!"
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Mar

January 30, 2026

5  out of  5
rating by Mar
"Ashley is the best! She is super responsive in explaining details and handling all matters of concern whether discussing home or auto policies. Thank you, Ashley!"
We responded:
"Thank you, for your great feedback!"
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Jim Lynch

January 29, 2026

5  out of  5
rating by Jim Lynch
"Carmen was a great help and walked me through a couple of different issues when I called the office. She's very professional and was able to get the issues ironed out quickly. I've never been disappointed with this agency. Recommended. Jim"
We responded:
"We’re glad Carmen was able to help resolve your issues quickly and professionally. It’s wonderful to hear you’ve consistently had a positive experience with our agency, and we appreciate your recommendation, Jim!"
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Alexander Valera

January 28, 2026

5  out of  5
rating by Alexander Valera
"As a salesman doing insurance is always the longest part and it could get dragged on but in this case it was the very opposite Barbara was quick, detailed & and overall to lovely to work with. State Farm/James Lavelle you guys have someone great on your hands do anything in your power to keep her. Again thank you Barbara"
We responded:
"Alexander, providing efficient service without dragging things out is so important, and Barbara will appreciate your kind words. We're thankful you took the time to recognize her and our team!"
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Jonathan Smith

January 27, 2026

5  out of  5
rating by Jonathan Smith
"Leila has been great to work with. What stands out to me most is how responsive she is. She is highly engaged in her work and I always feel that she’ll get back to me in no time when I have questions. Highly recommend working with her if you’re looking for an insurance team."
We responded:
"Jonathan, we appreciate you taking the time to share this. It’s great to hear how responsive and engaged Leila has been and that you always feel supported when questions come up. Thank you for the recommendation and for trusting our team! "
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Nate Conrad

January 27, 2026

5  out of  5
rating by Nate Conrad
"Very helpful when making policy updates - easy over both phone and email"
We responded:
"Thanks for the great feedback, Nate!"
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Lennert Gruszecki

January 26, 2026

5  out of  5
rating by Lennert Gruszecki
"We continue to hold State Farm and this office in the highest regard. They continue to be as professional and efficient as ever. State Farm's premiums are the lowest I've come across and their service is impeccable. In addition, unlike other insurers I've dealt with, they get the paperwork right the first time around. We now deal mostly with Barbara D., who is amazing! In my first review 5 years ago, I wrote that I recommend this office "to each new tenant with such high conviction that I feel the need to point out to these tenants that I have no vested interest in advocating for State Farm. They're simply the best all around. On a scale of 5 stars, I'd give them 6." I continue to wholeheartedly endorse them with the same conviction. Even my own kids continue to use them for their own rentals."
We responded:
"Lennert, Thank you for this great review and recommendation! We value your business and look forward to working with you for many years to come. Also, thank you for recognizing Joanne's hard work and dedication."
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Dimitrie Lazich

January 24, 2026

5  out of  5
rating by Dimitrie Lazich
"Carmen was extremely helpful and excellent at her job! We worked together to get coverage which was beneficial to us as well as affordable in today's world. Her disposition was warm, inviting and open. Thank you for helping us."
We responded:
"We’re happy to hear Carmen was able to help you find coverage that felt both affordable and well suited to your needs. We appreciate you taking the time to share your experience!"
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Carol Vedia

January 23, 2026

5  out of  5
rating by Carol Vedia
"Joanne helped my client secure renters insurance incredibly quickly. Insurance for condominium buildings can be confusing, but she made the entire process smooth and stress-free. We truly appreciate her prompt and professional support. Highly recommend!"
We responded:
"It’s great to hear Joanne was able to move quickly and simplify what can often feel like a confusing process. Thank you for recognizing her prompt, professional support and taking the time to recommend our agency!"
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Eric

January 23, 2026

5  out of  5
rating by Eric
"Leila was extremely helpful"
We responded:
"Thanks so much for the great feedback, Eric! "
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Tamara Jacobson

January 20, 2026

5  out of  5
rating by Tamara Jacobson
"Super responsive, friendly office! They helped me immediately!"
We responded:
"Tamara, we love hearing this! Thank you for sharing, and thanks for the 5-stars!"
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Tony Tsai

January 20, 2026

5  out of  5
rating by Tony Tsai
"Great service, very responsive. A+!"
We responded:
"Thanks for taking the time to leave us 5-stars, Tony!"
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Pierre Guigui

January 19, 2026

5  out of  5
rating by Pierre Guigui
"Prompt service response from Leila"
We responded:
"Pierre, thank you for taking the time to leave us this rating and wonderful feedback! We appreciate you and your trust in our agency."
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Douglas Shangold

January 16, 2026

5  out of  5
rating by Douglas Shangold
"I recently worked with Barbara Dalli at State Farm, and the experience was exceptional from start to finish. She helped me consolidate both my auto and home insurance, walking me through every step with patience, clarity, and genuine care. What really blew me away was that she didn’t just make the process simple — she helped me save over $1,200 a year. It’s rare to find someone who is both incredibly knowledgeable and truly invested in helping you get the best possible outcome. She took the time to understand my needs, explained all my options in a way that made sense, and made sure I felt confident in every decision. If you’re looking for someone who goes above and beyond, I can’t recommend Barbara Dalli enough. She turned what could have been a stressful process into an easy, positive experience, and I’m genuinely grateful for her help."
We responded:
"Douglas, thank you for such a thoughtful review! We’re happy Barbara could make the process feel easy and approachable while helping you bundle your auto and home coverage and save along the way. We appreciate the kind recommendation and are glad Barbara could turn what’s often a stressful task into a positive experience."
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L S

January 16, 2026

5  out of  5
rating by L S
"James Lavelle’s State Farm Insurance has been so helpful to my family and me. Ashely goes above and beyond to offer a comforting client experience. I strongly recommend this group for your insurance needs."
We responded:
"It’s wonderful to hear how supported you and your family have felt. We’re grateful for your recommendation and trust!"
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Tanya Adya

January 15, 2026

5  out of  5
rating by Tanya Adya
"Carmen is absolutely one of the best agents. She was able to bundle and save me $$$. She was thorough and efficient. Great agent and company to get your insurance from."
We responded:
"We love hearing feedback like this, Tanya! Carmen’s thorough approach and dedication to finding meaningful savings make a real difference, and it’s great to know she was able to bundle your coverage efficiently. We appreciate you sharing your experience and are glad to have you with us!"
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Sherien K

January 15, 2026

5  out of  5
rating by Sherien K
"The service I receive from this office is amazing. My experience working with Leila, especially, has been wonderful. She's gone above and beyond to assist with my questions. She is very knowledgeable and professional. I highly recommend this State Farm office."
We responded:
"It means a lot to know your experience has been so positive. Thank you for the strong recommendation!"